Viking Ice Machine Repair

Viking Ice Machine Repair

More and more Santa Barbara homes and business have begun to add Viking ice machine to their collection of appliances, something that was once considered a luxury that was rarely seen outside of a hotel. While having an ice machine in your home or business can be a great experience, it also comes with some responsibilities, including creating a plan for handling Viking ice machine repair issues.

About Viking’s Ice Machines

If you own one of Viking’s ice machines, you own one of the two models that the manufacturer currently sells. Although both of these appliances look very similar at first glance, the professionals who have dedicated their lives to handling ice machine repairs in Santa Barbara know that there are some pretty big differences. The biggest difference between the two ice machines is the drain pump. One model has a drain pump, the other doesn’t.

Viking Ice Machine LogoBoth machines are quite large, about 15” tall, and are designed to be free standing which makes it easier for them to be moved around during the repair process. Both machines have been designed in such a way that they should create about 65 pounds of ice during the average day. They rely on sensors that not only monitor how much ice is in the bin, but also the quality of the ice, the water conditions, and how well the appliance is performing.

The current Viking line-up is two different ice machines. While they are both very similar, the main difference between the two is that one has a drain pump included. Apart from the drain pump, the two units are very similar. As a result, Viking ice machine repair guides will be very similar between the two current models. Both are 15” and are free standing. In total, they should be able to produce about 65 pounds worth of ice in a day’s time. They are also loaded with sensors that will monitor the quality of the ice through the water conditions to ensure that the ice that is being produced is of a high level of quality for the user. Viking has done an excellent job of using technology to improve the performance and usability of both of its ice machines.

While there’s no denying that both Viking ice machines are very well made and have the potential to provide years of problem free use, it’s equally true that they’re not designed to run forever. Sooner or later the day will come when you have to make some decisions about how you’re going to handle Viking ice machine repair.

Do it Yourself Viking Ice Machine Repair

Most people’s first instinct when they realize that they’re in need of ice machine repairs is to decide that they can do it themselves. Before you engage in such an adventure, there are a few questions you should ask yourself.

  • Do you have the experience needed to handle the necessary Viking ice machine repairs by yourself? Your ice machine might look like a perfectly simple appliance, which in turn makes you assume that repairing it will be a piece of cake. More than one person has opened up their Viking ice machine with the idea of doing their own repairs only to discover that the workings of the appliance to be a great deal more complicated than they anticipated and that they were in way over their head.
  • Have your identified the problem? Troubleshooting and accurately diagnosing the problem prior to diving into the repairs is an important part of the Viking ice machine repair process. If you don’t have a pretty good idea about what the problem is, it will most likely take you a very long time to locate it, and you probably won’t have the tools and parts you need once you have tracked down the problem spot.
  • Do you have enough time to complete the project? If you watched one of the professionals work on a Viking ice machine, you probably got the impression that the repairs were easy and didn’t take much time to complete. While this might be true for the professionals who have dedicated their adult life to repairing Viking ice machines, amateurs repair people quickly learn that it takes them a great deal longer than originally anticipated. It’s best to plan on the project taking a long time, and being wrong, then to plan on things going the other way. If you don’t have several hours that your willing to devote to the project, you should probably contact Appliance Repair Santa Barbara and book a Viking ice machine repair appointment.

If you are up for the challenge of repairing your own ice machine, you should be prepared to be disappointed by the owner’s manual and the repair guidelines that Viking issues. The guides are badly written and it takes people awhile to sort through the information until they find exactly what they’re looking for. Many people who have called Appliance Repair Santa Barbara have reported that they originally intended to repair their ice machine by themselves but grew so frustrated with trying to understand the manual, that they gave up. The decided that they’d rather pay for the repair than deal with the aggravation of correcting the problem. Most decide that it was one of the best choices they’ve made in a very long time.

In addition to a plan, you should also have some Viking certified replacement parts on hand before you tackle the repair project. You’ll find that the factory certified parts not only fit into the ice machine better, but also last a great deal longer than cheap generic parts.

The other thing you need to consider before you dive into repairing your own ice maker is its age. Take a few minutes and make sure it’s not still protected by the warranty. If the warranty is still good, you’ll need to contact Viking and let them know that there’s a problem. They’ll either choose to finance the repairs themselves, or they’ll replace your defective model with a brand new one. However, if you attempt to repair the machine yourself, the warranty will become void.

Problems with Viking Ice Machine Temperatures

A large percentage of the calls we get from people who are in need of our ice machine repair services who also have a Viking ice machine report that the issue somehow involves the machine’s temperature being wrong.

A big indicator that the machine is running to hot is when you open it up, expecting to find a bin full of ice and find only some partial cubes floating in a puddle of water. When this happens, the first thing our Viking ice machine repair experts do is take a look at the unit’s thermostat, which is often broken. Without a properly functioning thermostat, it’s impossible for the machine to regulate its temperature. The good news is that this particular repair is usually quite quick and inexpensive.

Another issue we frequently encounter involves the electronic sensors that Viking has added to the interior of their ice machines. These sensors are responsible for monitoring the quality of both the ice and the water used to make the ice. It’s not uncommon for them to become ineffective as they grow older. Signs of sensor problems include irregularly shaped ice cubes and ice cubes that appear to be dirty. One the problem sensor has been identified, it’s replaced with a new one. Again it’s not a complicated process when you know what to look for and how to replace the issue.

One of the things that makes Appliance Repair Santa Barbara Viking ice maker professionals so much better than the experts who work for our competition is that they don’t just look for a problem, such as a broken sensor, replace it, and then declare the matter resolved. They continue to investigate the situation and see if perhaps there was an underlying cause that caused the sensor or monitor to break. This is just one example of how Appliance Repair Santa Barbara professional repair experts go the extra mile when providing a customer with Viking ice machine repair.

Other common repair issues a Viking ice machine might develop includes:

  • Blown fuses
  • Wiring problems
  • Doors that need to be replaced
  • Damaged electrical cords
  • Calcium or mineral deposit build up in the tubes
  • Leaks
  • Blockages
  • And more

As the owner of a Viking ice maker, it’s up to you to decide how the unit gets fixed, and who handles the matter. If you do decide that you should be able to handle the repair work on yourself and then learn you’ve bitten off more than you can chew, don’t forget that we’re only a phone call away.

Commercial Viking Ice Machine Repair

Most of the calls we get from people inquiring about our ice machine repair services are from the managers or owners of local businesses, most often restaurants and hotels, who use the machine for commercial purposes. In these situations, we understand that it’s critical to get the ice machine up and running again as soon as possible.

When you contact us about our commercial ice machine repairs, you won’t have to worry about it taking days or even weeks before a properly qualified tech shows up to repair the problem. Our same day, emergency service policy means that your ice machine will be up and running almost as soon as you realize hat it’s not working properly. We’re even ready and willing to come over and do the work on major holidays and during the weekend.

When you contact Santa Barbara Appliance Repair about their ice machine repair options, you can rest assured that you’re working with an appliance repair company that understand exactly how important your ice machine is to you. We promise that we’ll work quickly, accurately, and efficiently. We’ll be discrete and won’t pose any distraction to you, your employees, or your customers.

Residential Viking Ice Machine Repair

Most people who live in Santa Barbara don’t have a 15’ tall Viking ice machine in their home, though there are some who might. Just because you don’t have a huge ice maker, it doesn’t mean you can’t take advantage of the best ice maker repair company in the city, you can! In addition to fixing and maintain the large, freestanding ice makers, we’re also happy to do any repair work you require on the much smaller machines which are built into your Viking refrigerator.

We are also happy to help all Santa Barbara property owners with their Viking ice machine repair needs, whether those ice machines are the large freestanding models or the much smaller versions that are built into the Viking refrigerators your tenants use.

Why You Should Use Our Viking Ice Machine Repair Services

When you decide that you’re going to use Appliance Repair Santa Barbara’s Viking ice machine repair services, you’ll be working with the best appliance repair service. An aspect of our business that you’ll love to include:

  • Same day emergency service
  • Service on weekends and all major holidays
  • The ability to reach us 24/7
  • Our reliable estimates and willingness to match any other local estimates you receive
  • Our determination to use nothing but factory certified parts during each repair
  • And more!

The sooner you contact us, the sooner you can experience the sheer delight that comes with working with an appliance repair service that puts their customer’s first and that treats each and every appliance they work on with the care and respect they give their own.

Call today to book an appointment!