A KitchenAid refrigerator is a reliable appliance known for its exceptional cooling performance. However, there might be instances when your KitchenAid refrigerator is not cooling as it should. In this troubleshooting guide, we’ll explore the common reasons behind this issue and provide practical solutions to get your refrigerator back to its optimal cooling state.

Understanding the Symptoms

When your KitchenAid refrigerator fails to maintain a cold temperature, you might encounter the following symptoms:

Warm Interior

The refrigerator compartment feels warm, and perishable items are not staying fresh.

Ice Melting

Ice in the freezer starts to melt or loses its solid form.

Unusual Noises

Unusual noises, such as clicking or buzzing, emanate from the refrigerator.

Water Leakage

Water pools inside or beneath the refrigerator.

Freezer Not Freezing

The freezer fails to freeze items properly, leading to soft or thawed frozen goods.

Top 5 Frequently Asked Questions

Why is my KitchenAid refrigerator running but not cooling?

There are several possible reasons for this issue. It could be due to a faulty condenser fan, evaporator fan, or a malfunctioning compressor. Additionally, clogged air vents or dirty condenser coils can impede proper cooling. To resolve this, check and clean the coils and vents. If the problem persists, consider seeking professional repair services.

What should I do if my KitchenAid refrigerator is not cooling enough?

Start by checking the temperature settings on the control panel. Ensure the refrigerator and freezer temperatures are appropriately set. If the settings are correct, examine the door gaskets for any tears or damage. Faulty gaskets can cause temperature fluctuations. Replace the gaskets if necessary to create a proper seal.

Why is my freezer working, but the refrigerator is warm?

If the freezer is cooling correctly, but the refrigerator isn’t, it’s likely that the airflow between the two compartments is restricted. Check for obstructions in the vents that may be preventing the cool air from circulating into the refrigerator section. Additionally, inspect the damper control to ensure it’s functioning correctly.

My KitchenAid refrigerator is making strange noises. What could be the cause?

Unusual noises are often indicative of underlying issues. The condenser or evaporator fan motor might be faulty, causing odd sounds. Additionally, a clogged or faulty compressor may also generate unusual noises. It’s advisable to turn off the refrigerator and contact a professional technician to diagnose and fix the problem.

How often should I clean the condenser coils of my KitchenAid refrigerator?

Cleaning the condenser coils is crucial for efficient cooling. Aim to clean them at least once every six months. However, if you have pets in your home or the area is particularly dusty, you may need to clean them more frequently. Use a vacuum cleaner or a coil brush to remove dust and debris from the coils.


A non-cooling KitchenAid refrigerator can be a cause for concern, but by understanding the symptoms and following the troubleshooting tips provided, you can often resolve the issue without professional help. Regular maintenance and prompt attention to problems will help keep your refrigerator running efficiently and your food items fresh for an extended period. If the problem persists despite trying the solutions mentioned, don’t hesitate to contact a qualified technician to assess and repair your KitchenAid refrigerator.